Les pourvoyeurs ASP pour Application
Service Provider sont des fournisseurs de service d'application
CRM à distance. En fait, ils louent le service plutôt
que de vendre un système. C'est de l'hébergement
à valeur ajoutée. Cette industrie, émergente,
est en forte croissance. Certains pourvoyeurs sont en réalité
des fabricants qui ont opté pour ce mode de commercialisation
centralisé et payable à l'usage ou à
la durée. D'autres intervenants offrent les applications
de fabricants reconnus dont on trouve la référence
à la rubrique FABRICANTS. D'autre part, certains fournisseurs
se disent pourvoyeurs ASP dans la mesure où ils sont
à même d'offrir leur solution en hébergement
plutôt qu'à l'emplacement du client. Or, nous
n'avons retenu comme POURVOYEURS ASP que les entreprises qui
opèrent principalement en mode ASP et qui ont déjà
à cet égard un bassin appréciable de
clientèle. Dès lors, il n'est pas surprenant
qu'ils soient américains. En fait, s'il existe une
activité où la distance n'a vraiment pas d'importance,
c'est bien celle de l'ASP.
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We began hosting enterprise applications
in 1996, when Application Service Providers first emerged.
Which means that many of our customers have been pleased with
our service for years, not months. And we are much farther
down this road than most ASPs. There are no bugs to be worked
out in our network, staff or offerings. We've had time to
respond to our customers' changing needs and to innovate,
and we've got a perspective and the experience that an ASP
start-up can't possibly have.
San Francisco-based Allegis Corporation was founded by a team
of high-flying IT veterans who have piloted the company into
a highly successful Internet-based Partner Relationship Management
(PRM) firm that develops collaborative commerce software applications.
The Allegis hosted option is a popular solution for many of
our customers. We host and manage the collaborative commerce
solutions of many global 2000 companies.
Annuncio has formed partnerships with leading application
hosting vendors to provide our customers the option to deploy
a hosted solution. E-marketers get access to our industry-leading
e-marketing platform combined with high quality service to
get up and running more quickly.
Answers.com was founded by idealab! in 1996 to provide real-time,
expert answers to consumer questions on any topic. This approach
required a unique blend of database technology and human expert
support. In 1999, Net Shepherd, Inc. acquired and re-launched
Answers.com to focus on the business-to-business market.
APAC Customer Services, Inc. offers an expansive array of
CRM capabilities, including traditional service solutions
for existing customers, sales solutions for customer acquisition,
and e-CRM. Whether implemented individually or integrated
for a comprehensive program, our offerings have been designed
with a single purpose in mind: to deliver superior customer
care with speed, accuracy and integrity.
AristaSoft focuses exclusively on serving the needs of high-tech
equipment companies, providing an integrated suite of enterprise
applications delivered on a secure, scalable and reliable
infrastructure. Our solutions are designed to give companies
access to the same integrated business processes and technology
solutions used by industry leaders worldwide - minimizing
the time, labor, risk and investment associated with deploying,
maintaining and supporting these solutions.
Azerity provides the e-business infrastructure for manufacturers
looking to automate the sales channel. Using ProChannel 2.0,
Azerity's web-based business-to-business (B2B) solution, manufacturers
can enable communications and transactions with any or all
of their direct and indirect selling organizations (i.e.,
manufacturer reps, distributors, value added resellers, etc.).
Banter's award winning software gives customers and partners
the solution they need to shine in today's competitive e-marketplace.
Banter's eCRM applications include Banter Reply, e-mail/web
form response; Banter Self-Help, on-line self-service, and
Banter Live, on-line chat.
The BrandMuscle ASP enables advertisers and their partners
to easily and securely control advertising assembly, versioning,
reporting (such as co-op management) and digital assets in
one central, online location. The solution, based on collaborative
process management and advanced database technologies, allows
the upload and download of critical marketing information
including graphics, feature products, pricing and location.
Breakaway Solutions is the #1 Global Full Service Provider
(FSP) of integrated strategy, implementation, and application
hosting solutions for collaborative B2B eBusinesses. We've
demonstrated that creating sustainable value for Global 3000
businesses isn't a mystery.
With nearly 1000 employees, Brigade is the leading provider
of web-based customer support outsourcing services for e-mail
and real-time chat customer care communications. Started in
1998, Brigade devotes 100% of its time on the growing 'e-care'
industry. We develop unique solutions and technologies to
manage this specialized market.
ClickSoftware, Inc. is the leading provider of end-to-end
Service Chain Optimization solutions. ClickSoftware products
optimize service operations of leading telecommunication,
utility, retail, IT service, financial services and other
companies to simultaneously increase revenue, reduce operating
costs and increase customer loyalty.
Corio is a leading application service provider (ASP). Corio
implements, integrates, hosts, manages and supports a suite
of scalable, best-of-breed enterprise software applications
from leading vendors. Corio's offerings span various areas
of expertise such as infrastructure, enterprise applications,
ebusiness solutions and professional services. Corio's application
suite features BroadVision, Commerce One, E.piphany, Microsoft,
Moai, PeopleSoft, SAP, Siebel Systems and many others.
CoVia enables collaborative relationships and commerce, and
has created the only solution set that can deliver Just-In-Time
collaboration portals, context-based personalization and N-Tier
collaborative commerce solutions. CoVia's InfoPortal platform
has unmatched functionality, is easy to integrate, and is
deployed in any combination of internal or external-facing
modes, empowering fully personalized, real-time collaboration
and commerce between employees, suppliers, customers, partners,
prospects and channels, and extending to the N-Tier of any
of these communities.